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Hi, I’m Shan

I

aim

to

bridge

the

gap

between

users

and

technology,

ensuring

every

interaction

is

intuitive,

delightful,

and

purposeful.

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Rating

Case studies

Product Designer shaping SaaS experiences for 10+ years.
Based in The Netherlands.

Available for work

Leia Organa

Han Solo

My way of working

Data-aware, not data-blind

I use analytics, heatmaps, and A/B tests to inform decisions - but I also rely on intuition and qualitative insights. Not everything meaningful is measurable.

Fast over flawless

I move fast using reusable components, design tokens, and lean workflows. It’s about validating ideas quickly. Not obsessing over the perfect shade of blue in version one.

JTBD > Screens-To-Be-Designed

Before I open Figma, I ask: what’s the user really trying to accomplish? I focus on solving the job, not just polishing the UI.

Prototyping beyond pixels

I test interactions, not just layouts. Using prototypes, I simulate real flows early - catching edge cases, friction points, and logic gaps before handoff.

Microcopy is part of the UX

Every tooltip, label, and empty state is a chance to guide or frustrate. I write and test microcopy to ensure the experience is both usable and human.

Strategic 'No,' thoughtful 'Yes'

I balance stakeholder requests with user needs and evidance. Saying “no” to clutter and chasing shiny features helps keep the scope focused and manageable.

Designing for deletion

I make offboarding as respectful and frictionless as onboarding, supporting data export, closure, and the freedom to return.

Work Experience

Senior UX Designer

Oct 2022 - Dec 2024

ChannelEngine

Lead UX Designer

Nov 2021 - Sep 2022

IFS AB

UX Designer / Tech Lead

May 2015 - Nov 2021

Sana Commerce

Check out my LinkedIn for my past work experiences.

Kind Words

A hardworking creative profesional, an amazing human being and a true teamplayer and culture builder. Thanks for all you have done these last 6.5 years (at Sana), wishing you all the best with your future endeavors!

Tim Beyer

Founder & COO at Lleverage.ai

To meet our customers’ demands IFS Cloud needs to comply with WCAG 2.0 Level AA or equivalent. Shan is both tech-savvy, has a solid knowledge of UX, and has experience in crafting a Design System, so he became an important link between the IFS Design System and UI Web components, providing accessibility support for UI Comp Lib/Design System. During his tenure at IFS, he was driving Accessibility Operations as a UX group initiative. He worked hard to audit IFS Cloud and Design System components, introduced accessibility tools for QA purposes, and wrote an accessibility statement. He also made remarkable progress when it comes to evangelising inclusive design at IFS globally.

Natalia Boestad

Director Research & Design, User Experience at IFS

Shan is a game changer. His creative abilities beautified our technical solutions. Moreover, he is a good pillar of a fun organizational culture... Great contributor to the organization in every way he is capable.

Bathiya Srinuwan

Head of Development - Product at Sana Commerce

Shan fulfills the Lead UX position in our company, and he specializes in both Web and Mobile Interface Development. Further, his involvement in project planning, client communications, testing, training, debugging, implementation, and maintenance is highly appreciated. His expert knowledge in HTML/CSS/JavaScript and other frontend frameworks always leads our company to a competitive level, providing maintainable and scalable software applications to our valuable clients.

Anjana Wijerathne

Program Manager at Adobe

Surfing in Sri Lanka, 2024

Mentoring Uni studens

Whale watching

UX Team - Sana, 2020

Kinderdijk, NL

Lady in Red

Sketches & sketches...

Weekend jams